At Rhett Wander, we are committed to delivering your outdoor and travel gear safely and on time. Please review our shipping policy to understand how we handle orders, delivery times, and service coverage.
1. Shipping Coverage
If your area is not serviceable, we will notify you at the time of order confirmation.
2. Order Processing Time
All orders are processed within 1β2 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation message with estimated delivery details.
3. Delivery Time
Standard delivery takes 3 to 7 business days, depending on your location.
In remote or hard-to-reach areas, delivery may take up to 10 business days.
4. Shipping Method
We ship via trusted courier partners to ensure timely and secure delivery.
All shipments are Cash on Delivery (COD) only. Please ensure you have the exact amount ready at the time of delivery.
5. Shipping Charges
Shipping charges (if applicable) will be clearly mentioned during checkout.
Free shipping may be offered during special promotions or for orders above a certain amount.
6. Delivery Issues
If your package is delayed, damaged, or lost in transit, please contact us immediately at [email protected]. We will work with our courier partners to resolve the issue as quickly as possible.
7. Address Accuracy
Please ensure your shipping address and contact number are correct at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
8. Need Help?
For questions about shipping or your order status, reach out to us at:
π§ [email protected]
